Payment & Checkout

• Do you accept gift cards as a payment method?

  Yes, we accept Real Mushrooms digital gift cards. However, we are not able to accept third-party gift cards such as Visa, Mastercard, or AMEX gift cards at this time.

• What payment methods do you accept?

  We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. You can also pay using Shop Pay, Apple Pay, Google Pay, and PayPal for a faster checkout experience. Please note that we do not accept checks, money orders, or cash payments.

• Why isn’t my payment going through?

  Here are the two most common issues we see with charge errors to consider: Your bank may have restrictions in place that prevents automatic/subscription orders from going through. Since we are a Canadian company, your bank may have security measures in place that prevents international orders fr...

• Why was I charged an international bank fee?

  Since we are a Canadian company, sometimes your bank/card holder might have certain parameters/restrictions set in place for international orders. That could be why there was an international fee charge. This is outside of our control and it depends on the account and agreement you have with your...

• Why was I charged multiple times?

  Please know that if there was any issues with ordering, for example, if you tried to complete payment, and the charge did not go through on the first try. Then after fixing any errors you were then able to successfully complete payment, your bank may be holding the funds for the first attempt, so...