Why isn’t my payment going through?

Here are the two most common issues we see with charge errors to consider:

1. Your bank may have restrictions in place that prevents automatic/subscription orders from going through.
2. Since we are a Canadian company, your bank may have security measures in place that prevents international orders from going through.

We recommend contacting your bank for more intel on both of these matters.

If you continue to have issues, please reach out to us at hello@realmushrooms.com or call us at 1-800-263-4387.