Please check the packing slip that was shipped with your order to see if all items were packed. If items are missing from the packing slip then most likely some part of your order was out of stock at the time your order was placed.
Our system will ship the items that are in stock and it will queue up a backorder for the items out of stock. When new stock arrives, the rest of your order will ship immediately.
If the packing slip indicates all items were shipped and you did not receive everything, please contact us.