US Orders
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Free Shipping on Orders Over $75 We believe that everyone should have access to the benefits of mushrooms, which is why we offer free shipping on all orders over $75, including US and US territories. Free Shipping on Subscription Orders We also offer free shipping on all subscription orders, w...
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Where's my Real Mushrooms order?
Please check your order confirmation email which will have a link to your order’s status. This link will also contain the tracking info if your order has shipped. Orders are typically processed within 1-2 business days. Shipping then takes an estimated 3-7 business days. Items that are out of s... -
Yes, we do accept returns. Returns Process & Information We want you to be satisfied with your Real Mushrooms purchase. If you're not fully satisfied with your purchase, or if life has gotten in the way, we offer a hassle-free return process. Any unopened, unused products within 30 days o...
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My package arrived damaged. What do I do?
We apologize for the damaged package. Please contact us immediately with your order number and send us any photos of the damage, as well as the Lot # on the product in question. -
Why are your prices in USD if you are a Canadian company?
Our orders originate in the U.S. and the majority of our expenses are in USD, hence all our prices are in USD, not CAD. -
Where do you ship from? Where are you based?
We are based in Calgary, AB Canada, although our products ship from Sparks, NV, USA. Since all of our orders stem from the US, our prices reflect USD, not CAD. -
We only ship to the USA currently. Some products are available on iHerb which has excellent international shipping. Go to the Real Mushrooms iHerb Store.
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Do you sell at any retail locations?
No, currently all of our products are sold through our website, Amazon.com & Amazon.uk. We also sell through select health practitioners. Some products are available on iHerb which has excellent international shipping. Go to the Real Mushrooms iHerb Store. -
I only received part of my order. What do I do?
Please check the packing slip that was shipped with your order to see if all items were packed. If items are missing from the packing slip then most likely some part of your order was out of stock at the time your order was placed. Our system will ship the items that are in stock and it will que... -
Why was I charged an international processing fee on my credit card when I ordered?
Because we are a Canadian company, in very rare instances your bank and/or credit card may charge you an international processing fee. This is outside of our control and it depends on the account and agreement you have with your bank and credit card. The fee may appear as a double charge on you... -
If you’ve ordered Real Mushrooms through Amazon, then it is likely that Amazon has shipped out your order. We send inventory to Amazon and they ship it out for us when you order it. Because Amazon takes care of the shipping and handling, they do not give us access to any of the tracking informat...
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I did not get the discount code
We apologize for the code issues you are facing at the moment. Here is the 20% off code below: FIRST20P -
STOCK UPDATE - Updated for April 15th, 2025 Real Mushrooms Website: Reishi Mushroom Capsules for Pets are now discontinued. Cordyceps Mushroom Capsules for Pets are now discontinued. Chaga Capsules for Pets are now discontinued. Reishi 90 Capsules are currently on backorder. Daily Dawg is c...