US Orders
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Free Shipping on Orders Over $75 We believe that everyone should have access to the benefits of mushrooms, which is why we offer free shipping on all orders over $75, including US and US territories. If your order is under $75, shipping costs $3.99. Free Shipping on Subscription Orders We also...
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Where's my Real Mushrooms order?
Please check your order confirmation email which will have a link to your order’s status. This link will also contain the tracking info if your order has shipped. Orders are typically processed within 1-2 business days. Shipping then takes an estimated 3-7 business days. Items that are out of s... -
Yes, we do accept returns. Returns Process & Information We want you to be satisfied with your Real Mushrooms purchase. If you're not fully satisfied with your purchase, or if life has gotten in the way, we offer a hassle-free return process. Any unopened, unused products within 30 days o...
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My package arrived damaged. What do I do?
We apologize for the damaged package. Please contact us immediately with your order number and send us any photos of the damage, as well as the Lot # on the product in question. -
Why are your prices in USD if you are a Canadian company?
Our orders originate in the U.S. and the majority of our expenses are in USD, hence all our prices are in USD, not CAD. -
Where do you ship from? Where are you based?
We are based in Calgary, AB Canada, although our products ship from Sparks, NV, USA. Since all of our orders stem from the US, our prices reflect USD, not CAD. -
We ship to the USA & Canada currently. Some products are available on iHerb which has excellent international shipping. Go to the Real Mushrooms iHerb Store.
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Do you sell at any retail locations?
No, currently all of our products are sold through our website, Amazon.com & Amazon.uk. We also sell through select health practitioners. Some products are available on iHerb which has excellent international shipping. Go to the Real Mushrooms iHerb Store. -
I only received part of my order. What do I do?
Please check the packing slip that was shipped with your order to see if all items were packed. If items are missing from the packing slip then most likely some part of your order was out of stock at the time your order was placed. Our system will ship the items that are in stock and it will que... -
Why was I charged an international processing fee on my credit card when I ordered?
Because we are a Canadian company, in very rare instances your bank and/or credit card may charge you an international processing fee. This is outside of our control and it depends on the account and agreement you have with your bank and credit card. The fee may appear as a double charge on you... -
If you’ve ordered Real Mushrooms through Amazon, then it is likely that Amazon has shipped out your order. We send inventory to Amazon and they ship it out for us when you order it. Because Amazon takes care of the shipping and handling, they do not give us access to any of the tracking informat...
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I did not get the discount code
We’re sorry to hear about the trouble you’re having with your discount code. If you’re trying to use the 20% off for your first order, please apply the code FIRST20P at checkout. If you have a different code from an email or postcard, feel free to reach out to us—we’ll be happy to check if it’s... -
STOCK UPDATE - Updated for June 5th, 2025 Real Mushrooms Website: Reishi Mushroom Capsules for Pets are now discontinued. Cordyceps Mushroom Capsules for Pets are now discontinued. Chaga Capsules for Pets are now discontinued. All other items are in stock. Daily Dawg is back in stock! 🐾 Real Mu...