Yes. We want you to feel good about your Real Mushrooms purchase, and we stand behind our products 100%. That’s why we offer a 100-Day Satisfaction Guarantee on every product we make.
For health and safety reasons, we can only accept physical returns of **unopened, unused products**. Unopened items are eligible for a prepaid return label within 100 days of the order’s shipping date.
To start a return:
1. Email us at hello@realmushrooms.com, or call or text us at 1-800-263-4387, to request your prepaid return label.
2. Repackage your unopened items with the original packing slip. If you don’t have the packing slip, just let us know.
3. Once your return is received and verified, we’ll refund the returned items and send you an email confirmation.
Our customer service team is always happy to help if you have any questions.